Returns & Exchanges
At Jack and Jill Boutique, we want you to love your fashion finds, which is why we offer a 30-day window for returns and exchanges on all unworn items with original tags attached. We strive to make the process as seamless as possible to ensure your complete satisfaction with every purchase.
Initiate Your Request
Log into our online portal with your order number and email address to select the items you wish to return or exchange.
Package Your Items
Carefully place the unworn items with original packaging and tags into the shipping box to ensure they arrive back to us in perfect condition.
Print and Attach Label
Download and print the prepaid shipping label provided via email, then securely attach it to the outside of your return package.
Ship and Track
Drop off your package at any authorized carrier location and keep your tracking number handy until your refund or exchange is fully processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing