Frequently Asked Questions
Everything you need to know about shopping at Jack and Jill Boutique.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.
What is your return policy?
We accept returns within 30 days of purchase for items in their original, unworn condition with tags attached. Please visit our Returns Portal to start your process.
How do I know which size to choose?
Each product page includes a detailed size guide. We recommend measuring yourself and comparing it to our chart, as sizing can vary between different designers and styles.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options like Afterpay and Klarna.
Can I track my order?
Yes! Once your order ships, you will receive an email with a tracking number and a link to monitor your package's journey in real-time.
Are your materials ethically sourced?
At Jack and Jill Boutique, we prioritize partnerships with manufacturers who adhere to fair labor practices and utilize high-quality, sustainable fabrics whenever possible.